NOC List
New Zealand Network Operators’ Contact list
The following is a list of Providers in New Zealand and the contact details of their Network Operation Centers and/or Admins. This list is intended to allow other Network Operators to contact those below (especially in an emergency).
If you are a customer of one of these companies you should go though your normal support channels. In most cases the people here will be unable to help you anyway. If you don’t have an ASN (and/or don’t know what one is) then don’t bother calling.
Please only call outside business hours in case of urgent emergencies, in most cases email is the best method for non-urgent problems.
All updates and corrections should be be emailed to the NZNOG NOC List Administrator info@nznog.org. Many thanks and much Kudos goes to Simon Lyall for the initial gathering of information for this list.
See Also:
Global Operations Center List
New Zealand Network Operators’ Group
New Zealand Internet Exchanges
INOC DBA Public Directory
| Name | Domains ASN(s) |
Phone Number(s) Clueful People Direct Email |
Hours |
| ACSData | acsdata.co.nz, acsonline.co.nz, linuxnet.co.nz 18119 |
+64 4 939 2200 Lincoln Reid, Gareth Palmer, Daniel Giddens noc@acsdata.co.nz |
24×7 |
| Actrix | actrix.co.nz 9343 |
+64 21 423 509 (MikeJ) 0800 228 749 (24×7 Helpdesk) Phil Snowdon, Mike Johnson noc@actrix.co.nz |
24×7 |
| Airnet | airnet.net.nz airnet.co.nz air.net.nz 9876 |
+64 6 8781269 opt3 (office hours) +64 21 613830 (after hours) Gerald Williams, Kent Maynard, Sam Deller abuse@airnet.net.nz |
24×7 |
| AmuriNet | amuri.net, amuri.net.nz 45475 |
+64 3 315 8388 +64 21 987 691 Chris Roberts admin@amuri.net |
Office |
| Araneo Wireless Solutions | araneo.net.nz 64597, 64598 |
+64 4 978 7359 Jonathan Brewer info@araneo.net.nz |
24×7 |
| Black Albatross | albatross.co.nz | +64 3 479 5478, +64 27 5 727272 Stewart Fleming support@albatross.co.nz |
Office |
| Callplus | slingshot.co.nz, i4free.co.nz, callplus.net.nz, tranzpeer.net 9790 |
+64 9 916 3890 (Noc) NOC Engineer noc@noc.tranzpeer.net |
Office |
| CatalystIT | catalyst.net.nz 24226 |
026 255 7433 (pager) Duty Person noc@catalyst.net.nz |
24×7 |
| Citylink | citylink.co.nz, nzix.net, ape.net.nz, wix.net.nz, chix.net.nz 9439 (WIX), 9560 (APE), 24388 (CHIX), 24385 (3CIX), 9281 (PNIX), 23755 (StreamingNet), 23754 (Corporate / Cafenet) |
24×7: +64 4 385 9003, 0800 4 CITYLINK (0800 424 895) 8×5: +64 4 9170200 Simon Blake, Peter Tobin, Dylan Hall, Sid Jones, Dane Foster noc@citylink.co.nz |
24×7 |
| Compass Communications | compass.net.nz, ix.net.nz, netsource.net.nz, kwik.net.nz, free.net.nz, radionet.net.nz, radionet.co.nz, onthenet.co.nz, onthenet.net.nz 9470, 9245 |
+64 21 558 371 On call data@compass.net.nz |
24×7 |
| Connections | connections.net.nz, itnet.co.nz 9872 |
Please refer to contacts for actrix.co.nz above | 24×7 |
| Datacom Systems | datacom.co.nz, datacom.com.au, datacom.net.nz 10022 |
+64 9 366 1024 On call idc@datacom.co.nz |
24×7 |
| Data Solutions | datasolutions.net.nz dsnet.co.nz |
+64 3 339 3038 (Noc) 0800 333 279 (Support) On Call noc@datasolutions.net.nz |
24×7 |
| Digiweb NZ | digiweb.net.nz, discountdomains.co.nz, securepaytech.com 24192 |
+64 3 351 6713, 0800 344 493 Operations Manager support@digiweb.net.nz |
24×7 |
| Domainz | domainz.net.nz 9736 |
+64 4 473 4567, +64 9 27 631 7870 Tim John, Chris Pointon admin@domainz.net.nz |
Office |
| DTS Ltd | dts.net.nz 23985, 9343 |
+64 4 914 5946 Duty person noc@dts.net.nz |
24×7 |
| FusionDigital Communications | fdc.net.nz, concert.net.nz, crystal.net.nz, atone.net.nz |
+64 800 500 332 IP Network Manager netadmin@fdc.net.nz |
24×7 |
| FX Networks | fx.net.nz, comnet.co.nz, comnet.net.nz 9503, 18406 |
0800 65 65 38, 021 448 309 Jamie Baddeley, Mike Plant, Neil Fenemor noc@fx.net.nz |
24×7 |
| Global Gateway / Netgate |
global-gateway.net.nz, netgate.net.nz 4648 |
+64 9 363 5861 (Don) Duty Person noc@netgate.net.nz |
Office |
| GodZone Internet Services | godzone.net.nz, godzonemail.net 38590 |
+64 6 357 8168 Glen Eustace noc@godzone.net.nz |
24×7 |
| Helix Wireless | helix.net.nz 24025 |
+64 21 616 476 (Richard) Richard Patterson noc@helix.net.nz |
24×7 |
| Iconz | iconz.net, iconz.co.nz, internet.co.nz, mysurf.net.nz, iconz.net.nz 4770 |
0800 111 148, +64 9 977-3544 Deon Bossenger noc@iconz.co.nz |
24×7 |
| iGRIN | igrin.co.nz | +64 9 430 3540 noc@igrin.co.nz |
Office |
| ihug | ihug.co.nz, ihug.net.nz, ihug.net, quik.co.nz, wave.co.nz 7657, 17646, 17902 |
+64 9 962 9806 (Martin - office hours) +64 9 962 9745 (Service ops - after hours) Martin Kealey noc@ihug.net.nz |
24×7 |
| Internode | internode.on.net 4739 |
+61 8228 2999 peering-noc@internode.com.au |
Office hours |
| Inspire Net | inspire.net.nz 17705 |
+64 6 357 8559, 0800 484 363 Ask for On Call NOC Tech noc@inspire.net.nz |
9am-9pm daily |
| Iprolink | iprolink.co.nz, iprohome.co.nz 6831 |
+64 9 302 3342 (Office), +64 21 442 788 (Mark Genet), +64 21 442 700 (Peter Borman) Peter Borman, Mark Genet noc@iprolink.co.nz |
Office |
| Internet Systems Consortium | isc.org, f.root-servers.net, f.root-servers.org 23710, 3557 |
+1 650 423 1310, INOC-DBA 3557 Duty Person noc@isc.org |
24×7 |
| iSERVE | www.iserve.co.nz, www.iserve.net.nz 18352 |
+64 4 915 1981 Duty Person noc@iserve.net.nz |
24×7 |
| jsr.com | jsr.com 9897 |
J S Russell jsr@jsr.com |
Office |
| Jsg Internet | jsg.net.nz | +64 3 545 7098 Stewart stewart@jsg.net.nz |
24×7 |
| KC Computer Services |
kcbbs.gen.nz, kc.net.nz, kccs.co.nz 9303 |
+64 9 358 0045 (Office), +64 21 631 931 (Richard), +64 9 816 8088 (David), +64 21 663 078 (David) David Dix, Richard Haakma noc@kc.net.nz |
24×7 |
| Knossos Networks Ltd | knossos.net.nz 24006 |
+64 6 474 8888 (Office), +64 21 796 072 (Don Stokes), +64 21 796 073 (John Rumsey) Don Stokes, John Rumsey noc@knossos.net.nz |
Office |
| Kordia Limited formerly Broadcast Communnications Ltd (BCL) |
kordia.co.nz 24324 |
0508 225 358 (within NZ), +64 9 916 6532 (International), +64 9 916 6400 (Head Office, Business Hours), +64 21 2266 048 (James) James Wix smc@kordia.co.nz |
24×7 |
| Maximum Internet | maxnet.co.nz, maxnet.net.nz, netguardian.co.nz, win.co.nz 9889 |
+64 9 915-1825 (Noc), +64 9 300 7222 (Office) Derek Gaeth, Simon Allard noc@maxnet.net.nz |
24×7 |
| Net24 | net24.co.nz, 1stdomains.co.nz, registerdirect.co.nz 18202 |
0800 5000 24 +64 3 962 9510 On Call noc@net24.net.nz |
24×7 |
| Netspace Services Limited | netspace.net.nz, netspace.co.nz 9733 |
0800 NETSPACE (0800 638 772) +64 4 917 8098 Gerard Creamer noc@netspace.net.nz |
24×7 |
| Netspeed | netspeed.net.nz 18159 |
+64 3 481 7245 Stan Rivett noc@netspeed.net.nz |
24×7 |
| Network Service Providers (NSP) | nsp.net.nz, nsp.co.nz, nspfx.com |
+64 9 3060234 Brent Addis noc@nsp.co.nz |
24×7 |
| MoreNet | morenet.net.nz, nettel.co.nz, nettel.net.nz, in2net.co.nz 17427 |
+64 9 571 0900, +64 9 571 0908, +64 21 422 539 Paul Shingles paul.shingles@nettel.co.nz |
24×7 |
| nzWireless | nzwireless.co.nz, gasp.co.nz 24111 |
0800 699 473 (Office), +64 211 595 561 (Mobile) Chris Aspros, Anton Smith noc@nzwireless.co.nz |
Office |
| OneSquared | onesquared.net 7696 |
+64 21 835 986 (Mark) +64 27 479 2986 (Iain) Mark Goldfinch, Iain Dickason noc@onesquared.net |
24×7 |
| Orcon | orcon.net.nz 17746 |
+64 9 444 4474 option 2, +64 21 622 379 (Mark), +64 21 766 764 (Craig), +64 21 766 761 (Thomas) Craig Whitmore, Mark Mackay, Thomas Salmen noc@orcon.net.nz |
Mon-Fri 8am-9pm, Other - Cellphones |
| Paradise | paradise.net.nz 9345 |
+64 4 939 5596 Mike Bowers noc@paradise.net.nz |
24×7 |
| Plain Communications |
plain.co.nz, plain.net.nz, cyberxpress.co.nz, chch.planet.org.nz 9559 |
+64 3 364-5888 Ben Aitchison, Robert Hunt noc@plain.co.nz |
Office |
| ReiverNet Ltd | reivernet.com, getin2net.com |
0800 116 113, +64 9 573 5190 Dylan Carruthers, Matthew Fenton noc@reivernet.com |
24×7 |
| Revera Limited | revera.co.nz 18353 |
+64 9 442 8600 Kenneth Liew, Marc Nienkemper networkteam@revera.co.nz |
24×7 |
| RoamAD | roamad.com, cellularwifi.com |
+64 9 920 1264 (Brent) Brent Addis noc@roamad.com |
Office |
| ServerWorks | serverworks.co.nz, surfspot.co.nz 38294 |
+64 3 977 1750 Russell Tester support@serverworks.co.nz |
Office |
| Snap Internet | snap.net.nz 23655 |
0508 SNAPME (0508 762763) +64 3 963 3587 James Burnett, Bill Walker, Steven Kho, Haroon Shaikh noc@snap.net.nz |
24×7 |
| Splice Networks | splice.net.nz, networks.net.nz 23838 |
+64 21 765 363 (Relihan), +64 21 135 7614 (Relihan) Relihan Myburgh noc@splice.net.nz |
24×7 |
| Supra Limited | supra.net.nz | 0800 147 877 (Office), +64 3 977 0090 On-Duty Technician noc@supra.net.nz |
24×7 |
| Tasman Solutions | tasman.net, www.ts.co.nz |
+64 3 543 9092, +64 3 543 9095 Ben Waller noc@tasman.net |
24×7 |
| TelstraClear | clearnet.co.nz, telstraclear.co.nz, paradise.net.nz, saturn.co.nz, clear.net.nz 4763, 7714, 9901, 4768 |
0508 555 007 (Toll Free), +64 9 912 5175 (Switching DDI), +64 9 912 5184 (Transmission DDI) TelstraClear Network Operations Centre noc@telstraclear.co.nz |
24×7 |
| thepacific.net Ltd | thepacific.net, tpnet.co.nz, silkweb.net.nz 37979 |
+64 3 5439095 (Tim Price) +64 21 876 386 (Tim Price) +64 3 5439095 (Marcos Biscaysaqu) +64 21 876 387 (Marcos Biscaysaqu) Tim Price, Marcos Biscaysaqu noc@tpnet.co.nz |
Office |
| Treehouse Networks Ltd | treenet.co.nz, treenetnz.com |
+64 21 293 4049 Amos Jeffries admin@treenetnz.com |
24×7 |
| Turnstone Technologies | turnstone.net.nz 23934 |
+64 9 970 5550 (Office) +64 9 970 5558 (Larry Liu) +64 21 856 588 (Larry Liu After Hours) Larry Liu noc@turnstone.co.nz |
24×7 |
| UniFone New Zealand Ltd | unifone.net.nz | 0800 894 114, +64 29 660 4746 Dan Clark noc@unifone.net.nz |
24×7 |
| University of Auckland | auckland.ac.nz, ace.ac.nz 9431 |
+64 9 308 2373 (IT Operations staff who can alert Network staff) Duty Network Tech operators@auckland.ac.nz |
24×7 |
| UnixCo | unix.co.nz, directadmin.co.nz, break.co.nz 24466 |
Barry Murphy barry@unix.co.nz |
24×7 |
| Unleash Technology Solutions | unleash.co.nz, unleash.net.nz 38477 |
0800 750 250 press option “0″ outside office hours +64 3 365 1273 (non-NZ callers) On-Call Technician support@unleash.co.nz |
24×7 |
| UUNET | wcom.co.nz, wcom.net.nz, voyager.co.nz 4740 |
0800 698 863 opt 3 Duty Person roc@hk.mci.com |
24×7 |
| Velocity Networks | velocitynetworks.co.nz | +64 7 929 2118 (bus hrs) +64 21 221 3999 (Shane) +64 7 957 0020 (24×7) Shane Hobson noc@velocitynetworks.co.nz |
24×7 |
| Visp | esurf.net.nz, visp.co.nz |
0800 111 148, +64 9 977-3544 John Johnston noc@iconz.co.nz |
24×7 |
| Vocus Communications | vocus.com.au, vocus.net.au, vocus.co.nz, vocus.net.nz 4826 |
+61 2 8999 8999 (office) +61 2 8117 5909 (NOC direct) noc@vocus.com.au |
24×7 |
| WASP NZ Limited formerly Internet Hawkes Bay | waspnet.co.nz, inhb.co.nz |
0800 STINGER, +64 6 835 5800 Daryl Morrell noc@waspnet.co.nz |
Office |
| Webguru Global | webguru.co.nz, webguru.net.nz |
+64 9 366 0303, 027 554 4664 (Michael) Michael Harris noc@webguru.co.nz |
24×7 |
| WIC | wic.co.nz | Office +64 3 474 2100 Nathan Ward - nward@wic.co.nz - +64 3 474 2105 - +64 21 431 675 Stewart Fleming - stewart@wic.co.nz |
Mon-Fri 9am-5pm, Other - Cellphones |
| WISE Net | wise.net.nz, contact.net.nz |
+64 9 444 4474 option 2, +64 21 622 379 (Mark), +64 21 766 764 (Craig), +64 21 766 761 (Thomas) Craig Whitmore, Mark Mackay, Thomas Salmen noc@orcon.net.nz |
Mon-Fri 8am-9pm, Sat-Sun 9am-5pm, Other - Cellphones |
| Woosh Wireless Limted including Quicksilver Internet | woosh.com woosh.co.nz 17412 quicksilver.co.nz, quicksilver.net.nz 9727 |
+64 9 941 2345 (8-6 M-F), +64 9 940 4357 (After hours) On call person noc@woosh.com |
24×7 |
| WorldNet | world-net.co.nz 18199 |
+64 9 309-9161 On Call noc@world-net.co.nz |
24×7 |
| WorldxChange Communications |
wxnz.net, wxc.co.nz, xnet.co.nz 17435 |
+64 9 308-1300 Leigh Smith, Callum Barr noc@wxnz.net |
24×7 |
| Xtra | xtra.co.nz, xtramsn.co.nz, bzone.co.nz, xtramail.co.nz 9325 |
+64 9 529 6898 (HelpdeskOperational Control Centre), 0800 22 55 98 (Helpdesk Pilot) On Call Tech noc@netgate.net.nz |
24×7 |
| ZeroOne | 01.co.nz, 01.net.nz, 01online.co.nz, anywhereexchange.co.nz, nzdrive.co.nz, zeroone.co.nz 38292 |
+64 4 499 0018 (NOC), +64 9 965 1040 0800 401 467 (24×7 Contact) Bryce Farmilo, Nick Larsen noc@zeroone.co.nz |
Office 24×7 (with SLA) |
© Simon Lyall 2005 - 2006