NOC List

New Zealand Network Operators’ Contact list

The following is a list of Providers in New Zealand and the contact details of their Network Operation Centers and/or Admins. This list is intended to allow other Network Operators to contact those below (especially in an emergency).

If you are a customer of one of these companies you should go though your normal support channels. In most cases the people here will be unable to help you anyway. If you don’t have an ASN (and/or don’t know what one is) then don’t bother calling.

Please only call outside business hours in case of urgent emergencies, in most cases email is the best method for non-urgent problems.

All updates and corrections should be be emailed to the NZNOG NOC List Administrator noc@nznog.org. Many thanks and much Kudos goes to Simon Lyall for the initial gathering of information for this list.

See Also:

Global Operations Center List
New Zealand Network Operators’ Group

Name Domains
ASN(s)
Phone Number(s)
Clueful People
Direct Email
Hours
2degreesmobile 2degreesmobile.co.nz
2degreesmobile.net.nz
nzcomms.co.nz
38793
+64 9 919 7050
0508 022 NOC (0508 022 662)
NOC
noc@2degreesmobile.co.nz
24×7
2talk 2talk.co.nz
55561
+64 9 281 4357
On Call Engineer
noc@2talk.co.nz
24×7
ACSData acsdata.co.nz
acsonline.co.nz
linuxnet.co.nz
18119
+64 4 939 2200
Lincoln Reid
Gareth Palmer
Daniel Giddens

noc@acsdata.co.nz
24×7
Advantage advantage.co.nz
superservers.co.nz
45641

+64 6 358 8999
noc@advantage.co.nz

24x7
Actrix actrix.co.nz
9343
24×7:
+64 4 385 5697
Duty Tech
8×5:
+64 4 801 5225
noc@actrix.co.nz
24×7
AmuriNet amuri.net
amuri.net.nz
45475
+64 3 315 8388
+64 21 987 691
Chris Roberts
admin@amuri.net
Office
Auckland University of Technology aut.ac.nz
24398
+64 9 921 9007 option 2 for networks
Duty Network Tech
noc@aut.ac.nz
24×7
Baycity Communications/Farmside Ltd baycity.co.nz

bccnz.com

farmside.co.nz

farmsideltd.co.nz
55872

24548

8×5:

+64 3 6879700

+64 3 6879729

+64 3 6877742

Stephen Ryall
M Asim Khan

Hayden Mallet
noc@bccnz.com

Office
BTG btg.co.nz
56028
+64 9 580 1374
NOC
noc@btg.co.nz
24×7
CatalystIT catalyst.net.nz
24226
026 255 7433 (pager)
Duty Person
noc@catalyst.net.nz
24×7
Compass Communications compass.net.nz
ix.net.nz
netsource.net.nz
kwik.net.nz
free.net.nz
radionet.net.nz
radionet.co.nz
onthenet.co.nz
onthenet.net.nz
9470
9245
+64 21 558 371
On call
cns.operations@compass.net.nz
24×7
Cello Communications
(Previously CCL Networks)
cello.co.nz
4049
17484
0800 225 662
noc@cello.co.nz
24×7
Connections connections.net.nz
itnet.co.nz
9872
Please refer to contacts for actrix.co.nz above 24×7
Datacom Systems datacom.co.nz
datacom.com.au
datacom.net.nz
10022
+64 9 366 1024
On call
idc@datacom.co.nz
24×7
Data Solutions datasolutions.net.nz
dsnet.co.nz
+64 3 339 3038 (Noc)
0800 333 279 (Support)
On Call
noc@datasolutions.net.nz
24×7
Digiweb NZ digiweb.net.nz
discountdomains.co.nz
securepaytech.com
24192
+64 3 351 6713
0800 344 493
Operations Manager
support@digiweb.net.nz
24×7
Domainz domainz.net.nz
9736
+64 4 473 4567
+64 9 27 631 7870
Tim John
Chris Pointon

admin@domainz.net.nz
Office
DTS Ltd dts.net.nz
dtsanz.com
24183
+64 4 918 0160
0508 387669
Duty person
noc@dts.net.nz
24×7
Enable Fibre N/A 0800 434 273 option 9
NOC
enable.faults@huaweiops.co.nz
24x7
FusionDigital Communications fdc.net.nz
concert.net.nz
crystal.net.nz
atone.net.nz
+64 800 500 332
IP Network Manager
netadmin@fdc.net.nz
24×7
Global Gateway
/ Netgate
global-gateway.net.nz
netgate.net.nz
4648
+64 9 363 5861 (Don)
Duty Person
noc@netgate.net.nz
Office
GodZone Internet Services godzone.net.nz
godzonemail.net
38590
+64 6 357 8168
Glen Eustace
noc@godzone.net.nz
24×7
Hi-Tech Solutions
hitechsolutions.co.nz
133399
+64 9 4891502
Lance Hope
noc@hitechsolutions.co.nz
24×7
Inspire Net inspire.net.nz
17705
+64 6 357 8559
0800 484 363
Ask for On Call NOC Tech
noc@inspire.net.nz
9am-9pm daily
Intellium Technology Limited intellium.co.nz
132722
+64 9 6308118

Duty Network Engineer (Connect)

noc@intellium.co.nz
24x7
Internet Systems Consortium isc.org
f.root-servers.net
f.root-servers.org
23710
3557
+1 650 423 1310
INOC-DBA 3557
Duty Person
noc@isc.org
24×7
jsr.com jsr.com
9897
J S Russell
jsr@jsr.com
Office
Jsg Internet jsg.net.nz +64 3 545 7098
Stewart
stewart@jsg.net.nz
24×7
KC Computer
Services
kcbbs.gen.nz
kc.net.nz
kccs.co.nz
9303
+64 9 358 0045 (Office)
+64 21 631 931 (Richard)
+64 9 816 8088 (David)
+64 21 663 078 (David)
David Dix
Richard Haakma

noc@kc.net.nz
24×7
Knossos Networks Ltd knossos.net.nz
24006
+64 6 474 8888 (Office)
+64 21 796 072 (Don Stokes)
+64 21 796 073 (John Rumsey)
Don Stokes
John Rumsey

noc@knossos.net.nz
Office
Kordia Limited
formerly Broadcast Communications Ltd (BCL)
kordia.co.nz
24324
Service Management Centre
0508 225 358 (within NZ)
+64 9 916 6532 (International)
+64 9 916 6400 (Head Office Business Hours)
smc@kordia.co.nz
24×7
Modica Group formally OneSquared and SonicMobile modicagroup.com onesquared.net sonicmobile.com
7696
132456
+64 4 498 3486 (Duty Tech)
Scott Wylie Mark Goldfinch Mark Wakefield.

noc@modicagroup.com
24×7
Netspeed netspeed.net.nz
18159
+64 3 481 7245
Stan Rivett
noc@netspeed.net.nz
24×7
Network Service Providers (NSP) nsp.co.nz
nspfx.com
136015
+64 9 3060234
Graham Brown
noc@nsp.co.nz
24×7
New Zealand Internet Exchange / NZIX ix.nz
AKL-IX
CHC-IX
+6498889221
noc@ix.nz

24x7
NZ Technology Group nztechnologygroup.com
onefibre.co.nz
45280
+64 9 448 1250
NZTG Infrastructure
infrastructure@nztechnologygroup.com
+6422 1020112 (Senior Network Engineer)
Mon-Fri
8am - 5pm

Other - Cellphones
NOW NZ (formerly Airnet)
nownz.co.nz
airnet.net.nz
airnet.co.nz
air.net.nz
9876
+6466509911 (NOC)
Gerald Williams
Kent Maynard
noc@nownz.co.nz
24×7
nzWireless nzwireless.co.nz
gasp.co.nz
24111
0800 699 473 (Office)
+64 211 595 561 (Mobile)
Chris Aspros
noc@nzwireless.co.nz
Office
OmniNet omninet.co.nz
132881
+64 7 929 7985
noc@omninet.co.nz
24x7
Plan B

Formerly:
Solarix
ICONZ
plan-b.co.nz
planb.co.nz
planb-global.com
AS132240
AS
4770
AS23838
Plan B Infrastructure Team
+64 9 951 5180(On Call Engineer)
+64 21 0208 3744 (Scott Lawson ISM)
noc@planb.co.nz
+64 9 916 6054(Main Line)
Mon-Fri
8am - 5pm

Other - Cellphones
Plain
Communications
plain.co.nz
plain.net.nz
cyberxpress.co.nz
chch.planet.org.nz
9559
+64 3 364-5888
Ben Aitchison
Robert Hunt

noc@plain.co.nz
Office
PrimoWireless primowireless.co.nz
primo.nz
Matthew Harrison
+64 6 7566620 noc@staff.primowireless.co.nz

ReiverNet Ltd reivernet.com
getin2net.com
0800 116 113
+64 9 573 5190
Dylan Carruthers
Matthew Fenton

noc@reivernet.com
24×7
Revera Limited revera.co.nz
18353
+64 9 442 8600
Kenneth Liew
Marc Nienkemper

networkteam@revera.co.nz
24×7
ServerWorks serverworks.co.nz
surfspot.co.nz
38294
+64 3 977 1750
Russell Tester
support@serverworks.co.nz
Office
SMX Ltd smx.co.nz
smxemail.co.nz
securemx.biz
38451
0800 769 769
+649 302 0515
Thom Hooker
noc@smxemail.com.
8am-9pm Mon-Fri
with callout
Snap Internet snap.net.nz
23655
0508 SNAPME (0800 762 747)
+64 3 963 3587
noc@snap.net.nz
24×7
Spark (Telecom/Xtra) spark.co.nz
xtra.co.nz
xtramsn.co.nz
bzone.co.nz
xtramail.co.nz
4771
9325
+64 9 529 6898 (HelpdeskOperational Control Centre)
0800 22 55 98 (Helpdesk Pilot)
On Call Tech
noc@netgate.net.nz
24×7
Telesmart telesmart.co.nz
AS133075

NOCPhone (24x7):+64 4 896 4466
NOCEmail:noc@telesmart.co.nz
Tim Price: +6421566047
Raj Sharma: +64220204433
24x7
thepacific.net Ltd thepacific.net
tpnet.nz
tpnet.co.nz
silkweb.net.nz
37979
0800 TPNET NZ
+64 543 9094
noc@tpnet.co.nz
Office
24x7
Message
The Total Team totalteam.co.nz
3t.net.nz
56304
0800 888 326
workorder@totalteam.co.nz
24x7
Treehouse Networks Ltd treenet.co.nz
treenetnz.com
+64 21 293 4049
Amos Jeffries
admin@treenetnz.com
24×7
Trustpower trustpower.co.nz
kinect.co.nz
55850
+6475476107 (NOC on call)
noc@trustpower.co.nz
24×7
Turnstone Technologies turnstone.net.nz
23934
+64 9 970 5550 (Office)
+64 9 970 5558 (Larry Liu)
+64 21 856 588 (Larry Liu After Hours)
Larry Liu
noc@turnstone.co.nz
24×7
Tussock Networks Limited tussock.net.nz
lakesinternet.co.nz
131227
0800 663 456
noc@tussock.net.nz
24x7
UCS Limited / UFONE ufone.co.nz
ucs.net.nz
134220
+64 9 222 3878 (NOC)
noc@ufone.co.nz
24x7
Ultrafast Fibre ultrafast.co.nz Main number: 0800 833 622 option 3 (NOC)
noc@ultrafast.co.nz
24x7
UniFone New Zealand Ltd unifone.net.nz 0800 894 114
+64 29 763 8911
Travis Baird
travis@unifone.net.nz
24×7
University of Auckland auckland.ac.nz
ace.ac.nz
9431
+64 9 308 2373 (IT Operations staff who can alert Network staff)
Duty Network Tech
operators@auckland.ac.nz
24×7
Velocity Net velocitynet.co.nz
132268
+64 3 218 4489
+64 27 210 1916
Nigel Ferguson
noc@velocitynet.co.nz
Office
Velocity Networks velocitynetworks.co.nz +64 7 929 2118 (bus hrs)
+64 21 221 3999 (Shane)
+64 7 957 0020 (24×7)
Shane Hobson
noc@velocitynetworks.co.nz
24×7
Vetta Online vetta.online
vetta.co.nz

AS64073
AS132918 (old)
http://www.vetta.online
Support: +64 3 222 6200
NOC: +64 3 222 6111
Email: noc@vetta.net
24x7
Vibe Communications / Layer 2 Co / Devoli vibecom.co.nz
45177
+64 9 222 000
noc@vibecom.co.nz
Davey Goode +6421772937
Barry Murphy +64274909712
Callum Barr +64275672746
Vital (formally CityLink Ltd)

Araneo
vital.co.nz
nzix.net
ape.net.nz
wix.net.nz
chix.net.nz
araneo.net.nz
9439 (WIX)
9560 (APE)
24388 (CHIX)
+64 4 802 1470
0800 101 900
notify@vital.co.nz
24×7
Vista Entertainment Solutions vista.co
vista.co.nz
vistagroup.co.nz
veezi.com
58631
+64 9 9844666
noc@vista.co
Christoph Berthoud
Office
Vocus Communications vocus.com.au
vocus.net.au
4826
+61 2 8999 8999 (office)
+61 2 8117 5909 (NOC direct)
noc@vocus.com.au
24×7
VocusGroup New Zealand Vocus.co.nz
9503
18406
9889
9790
17746
18352
See PeeringDB:
https://www.peeringdb.com/net/3798
24×7
Vodafone vodafone.co.nz

9500
7657
17808
0800 777 770 (NZ)
+64 9 355 2313 (Outside NZ)
noc.nz@vodafone.com
24×7
Vorco vorco.net
vorco.net.nz
58666
+64 9 222 2222 (Bus. Hours)
+64 9 950 2222 (A/H)
noc@vorco.net
Voyager Internetvoyager.nz
voyager.co.nz
net24.co.nz 1stdomains.nz
1stdomains.co.nz hd.net.nz
General:
0800 4 SPEED (77333)
09 444 4444
support@voyager.nz

NOC:
09 666 6662
noc@voyager.nz
24x7
WASP NZ Limited waspnet.co.nz
inhb.co.nz
0800 STINGER
+64 6 835 5800
Daryl Morrell
noc@waspnet.co.nz
Office
WebSlice Limited webslice.co.nz
132919
NOC
0800 002365
noc@webslice.co.nz

24/7
WheroNet wheronet.co.nz
whero.net.nz
136463
+64 9 232 8282
+64 21 2355 979
John Burns
noc@whero.net.nz
24×7

(Please limit non-urgent queries to 8am-8pm)
Wireless Nation wirelessnation.co.nz
wirelessnation.net.nz
wnation.co.nz
wnation.net.nz
wirelessnation.nz
132449
0800 101 143
noc@wnation.net.nz
8:00 am to 8:00 pm Mon - Fri

9:00 am to 5:00 pm Sat Sun and Public holidays
WorldNet world-net.co.nz
18199
+64 9 309-9161
On Call
noc@world-net.co.nz
24×7
Vodafone Next Generation Services Ltd previously WXC
Communications
wxnz.net
wxc.co.nz
xnet.co.nz
17435
0800 992 662
Leigh Smith

noc@wxc.co.nz
24×7
Xtreme Networks Ltd xtreme.net.nz
xtreme.co.nz
18400
132870
0800 469 873 (Office)
+64 4 4740 773 (Dion ddi)
+64 21 755 873 (Dion m/p)
+64 4 4740 772 (Mike Lee ddi)
+64 21 755 872 (Mike Lee m/p)
Dion Hallam
Mike Lee

noc@xtreme.net.nz
24×7
Yrless Ltd yrless.co.nz yrless.nz
132588
0508 975 377
021 1682532
noc@yrless.nz
24×7
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